No. Henleyph sells growing hardware and accessories only — planters, trays, brackets, shelving, labels and tools. We do not sell live plants, seeds, soil, fertiliser or pesticides. Any plants shown in photos are for styling and are not included.

Mostly recycled or UV-stabilised polypropylene, powder-coated steel, glazed stoneware and FSC-certified beech, depending on the item. The exact materials are listed in the specifications on every product page.

Our outdoor planters and steel parts are UV-stabilised or powder-coated for balcony use. Natural weathering, water marks and fading over time are normal and are not treated as faults. Ceramic cachepots are best kept under cover.

Each weight-bearing item has a stated load rating and a fitting card in the box. Always check your rail, wall or ceiling, use suitable fixings, and stay within the rating. See each product page for details.

All prices are shown and charged in US dollars (USD).

We dispatch within 1–3 business days, and transit times vary by destination (UK 2–5 days, US/Canada 7–14 days, rest of world up to 21 days). Full details are on our Shipping Policy.

Yes — orders over $55 USD qualify for free standard shipping to eligible destinations. Shipping is always shown before you pay.

Yes, within 14 days if the item is unused, unassembled and in its original packaging. See the Returns Policy for full conditions and exceptions.

At checkout you can pay by card (via Stripe) or with PayPal. Your card details are entered directly with the payment provider — Henleyph never sees or stores your full card number.

Your statement will show HENLEYPH BALCONY LAB.