Frequently asked questions

Physical tabletop product-photography gear: matte backdrops, acrylic risers, reflector cards, props, light diffusion and storage. Everything is a consumer retail product — we don't sell services, installation or anything that needs certification.

Checkout is in USD and supports Stripe (credit and debit cards) and PayPal. You enter card details on Stripe's secure page or approve payment through PayPal — we never store card numbers on our servers.

We ship worldwide. US orders typically arrive 3–7 business days after dispatch; international orders 5–18 business days. Full details are in our Shipping & Delivery Policy.

Standard US shipping is free on orders over $55. Other rates are calculated at checkout by destination and weight.

You can return unused items in original packaging within 14 days. See the Refund & Return Policy for how to start a return and refund timing.

Matte boards and acrylic risers can scratch if mishandled, so we ship them with edge protection and recommend storing them in a sleeve or case. Wipe with a dry microfiber cloth and avoid abrasive sponges.

Yes — everything is built around one studio palette (studio white, coal black, cobalt blue, silver grey and a citrus accent) so your sets stay consistent across products.

Yes. Use our Bulk & Wholesale page to request a quote with volume pricing for studios, sellers, schools and resellers.